Incidents

Create incident

POST/api/v1/incidents

Opens a new incident and broadcasts a notification about it. Staff-only.

Requires Authorization

ADMIN, SUPPORT only

Authenticated action

Body parameters

`title`stringrequired	Up to 200 characters.
`description`stringrequired	Up to 5000 characters.
`severity`string	MINOR, MAJOR, or CRITICAL. Defaults to MINOR.

Request

curl --request POST \
  --url https://api.swiftgoma.com/api/v1/incidents \
  --header 'Authorization: Bearer <access_token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "title": "<title>",
  "description": "<description>",
  "severity": "<severity>"
}'

201Example response

{
  "success": true,
  "data": {
    "id": "inc_1a2b3c",
    "title": "Retards de livraison à Goma",
    "description": "Certains livreurs rencontrent des retards liés aux conditions de circulation.",
    "severity": "MINOR",
    "status": "INVESTIGATING",
    "resolvedAt": null,
    "createdAt": "2026-02-15T08:00:00.000Z",
    "updatedAt": "2026-02-15T08:00:00.000Z"
  }
}