Support

Update contact message

PATCH/api/v1/support/messages/:id

Updates a contact message's status, e.g. closing it once resolved. Staff-only.

Requires Authorization

ADMIN, SUPPORT only

Authenticated action

Path parameters

idstringrequired

Contact message ID.

Body parameters

`status`string	OPEN, ASSIGNED, or CLOSED.
`notes`string	Internal note.

Request

curl --request PATCH \
  --url https://api.swiftgoma.com/api/v1/support/messages/:id \
  --header 'Authorization: Bearer <access_token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "status": "<status>",
  "notes": "<notes>"
}'

200Example response

{
  "success": true,
  "data": {
    "id": "cmsg_1a2b3c",
    "name": "Aline Mapendo",
    "email": "aline@example.com",
    "subject": "ORDER_ISSUE",
    "message": "Ma commande n'est jamais arrivée.",
    "status": "CLOSED",
    "assignedTo": null,
    "createdAt": "2026-02-15T09:00:00.000Z"
  }
}